Questions about class?
Be sure to review these common questions about attending one of our classes before signing up. Please let our team know if you have any questions. We can’t wait to see you in the studio!
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Wear comfortable workout clothes that allow you to move freely. Grip socks are required for safety and can be purchased at the studio. Don't forget your water bottle!
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If this is your first class, Ripple Effect requires first-time clients to arrive 10 minutes prior to the start of class. This gives you time to get set up on your machine, get a tour of the studio, and meet your instructor.
If you have been here before, we ask you to arrive 5 minutes prior to the start of class to allow time for you to put your belongings in a cubby, fill your water bottle, and get settled on your machine.
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All clients signed up must be in the studio at the start of class, this is strictly enforced to avoid any interruptions, risk of injury, and to get the most out of your workout. The studio door will be locked when class starts for client safety.
Any clients who are late and unable to attend class will be subject to our No Show Fee of $25 and lose the class credit used to pay for class.
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CLASSES BEFORE OR AT 9AM: All morning classes at or before 9 AM for which you have signed up to attend require cancellation by 10 PM the evening before.
CLASSES AFTER 9AM: All classes after the 9 AM class must be cancelled 5 hours before class for all members.
Classes not cancelled within the respective window will result in a penalty of $15 and lose the session, fee, or credits used to pay for class. Unlimited Memberships do not lose class credit.
You must cancel the class you booked by logging in to your account on our website or by using the Ripple Effect Lagree App. We do not accept cancellations via social media, phone calls, texts, or email. This helps prevent any miscommunication or missed calls/messages.
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If you fail to show up to a class for which you have booked and do not cancel your class prior to the relevant window, you will automatically be charged a no-show fee of $25 per class and lose the class credit used to pay for class.